I didn't think this REALLY happened

here is an email exchange during the first week of teaching:

To my TA:

I am the mother of one of the students in the AGEC class, xxxxxxx. My work email is on xxxxxx profile at the university and you have sent the email to me instead of xxxxxx. But while I have your attention, I would like for you to know that I have spent every evening on the phone with xxxxxx because of the lack of teaching in the classroom for this subject. xxxxxx is so STRESSED out he is doubting himself. xxxxxx can not simply read and do something when it comes to a "math" based subject. He is DYSLEXIC! Because of the class xxxxx is doubting himself and the fact that if he should be at College Station. xxxxxx left the Galveston campus with a 3.03 GPA, he is very intelligent and a very responsible person but just learns in a very different way. The Aggie Pride and Respect in diminishing very rapidly in my eyes, I thought everyone up there cared about their fellow student and classmate. I work with seven former Aggie and they tell me all these wonderful things about when they were at College Station, I have yet to see it with my own eyes and hear it with my own ears. I would rather you did not say anything to xxxxx about me sending you this email, but I am sure you will. Please answer this question for me, when is the teaching in class prior to a homework subject going to begin? I know that you or any other professor or TA is not there to hold his hand but you are there to teach. Am I not right?

My TA's response:

I cannot control who the messages go out to. I send an email to administration and they send it out to those who are registered for the course. If yours is the address they have on file for XXXXXXX, I'm afraid you will continue to get emails for the course. I would suggest that you either block these or contact the University.
If your son has a learning disability he should speak to the professor so as to get any special allowances he is due. I know nothing of such policies. I am only the TA.
As far as the homework goes. Yes, Professor Dunn assigns homework before he teaches the subject. This is simply to encourage students to read and think about the subject before he teaches it so that they're more receptive to each lecture. This does cause the homework to be more difficult for students and emphasizes reading. However, the grading is basically credit/no credit. If they made a valid attempt to answer all questions they receive full credit. If your student is struggling with the problems that is normal. There is no reason to stress out about them. If he tries, he will get credit.
I hope this alleviates your concerns,

But this just got her going....

This does not alleviates my concerns. The teaching methods in this subject seems to be done backwards. Why are you and the Professor stress xxxxxx and possibly other students out, that is uncalled for. Teach the topic first, do the homework for reinforcement and then answer any questions they may have after the homework is done. Not assign homework and then do the topic, how is that conducive to learning? I understand that you or any other professors are not there to hold a student's hand. But, you are not there to create an environment that is not conducive to learning, you are there to create an environment comfortable for a student to want to learn and to be excited about learning and this is not the case. I am attending XXX and I have never had a professor or TA that has created an environment like what is going on up there now. xxxxxx has not spoke with the professor or you because he is to nervous to come speak with ya'll, why is that. I just do not understand the theory in your's or the professor's teaching methods. When you create havoc prior to an homework assignment the student is not going to learn anything. Some student need more from a professor than just read the material and then do the homework, they need to be shown examples about the topic with the book as a reference source!

This is when the TA gave up [ed. he should have never tried] and forwarded everything to me. Can you believe it. After two classes (1 homework assignment!) this hits me. I emailed back explaining my pedagogical perspective and was relieved to get this:

No worries at this point. XXXXXXX has dropped your class and will take AG Economics some other time. I still do not agree with your teaching methods especially with a student that has a learning disability like Dyslexia, as XXXX does. There is no way he was able to begin to do the homework and make an attempt on it because he was lost without explanation of the information. I am getting the impression that you are not willing to work with learning disabled students. Have a nice semester. Oh, by the way you do have students in your class that do not plan on being an "economist." XXXXXXX goal is to become a Texas Parks and Wildlife Game Warden!

There are so many possible responses to this encounter. I am getting old. I recognize this because my immediate reaction was to actually try and understand this woman. Her child has a disability. She may have raised him as a single mother, struggling to get a mostly broken education system to provide her son the necessary tools to succeed later in life. I suppose if you've had to do this for 20 years, her reaction is borderline instinctive.

But, my understanding only goes so far. She never offered a workable alternative. Instead, she wasted time insulting me and providing her own asinine teaching philosophy (great, your son doesn't want to be an economist, but does his English professor teach him how to take care of deer in his Victorian Lit class?) Despite her best intentions, I think she is undermining her son who is too scared to talk to me in person.

I honestly empathize with this woman. But, another part of me just wants to tell her to go fuck herself.